Resident Benefits Package
More Value. More Convenience. More Peace of Mind.
Our Resident Benefits Package is designed to make renting easier and more rewarding. From accidental damage protection and HVAC filter delivery to home buying assistance and convenient online tools, these exclusive benefits provide added value throughout your lease. To take advantage of any available benefit, simply complete the online Resident Benefits Request Form, and our team will review your request and assist you with the next steps.
Resident Benefit Claim Submission Form
Accidental Damage
Accidents happen. If you accidentally cause damage to your home, you may be eligible for reimbursement of up to $150 per quarter after repairs have been paid, helping reduce unexpected out-of-pocket expenses.
Drain Maintenance
Keeping drains clear is easier with our complimentary drain maintenance kits. Residents may request up to two kits during their lease term to help prevent common drain issues before they become costly problems.
Free ACH
Enjoy the convenience of paying rent online without ACH processing fees. It's a simple, secure way to make payments while saving money each month.
Security Deposit
For added peace of mind, your security deposit accounting can be reviewed by legal counsel to help ensure accuracy and compliance with applicable regulations.
Home Buying Assistance
Dreaming of homeownership? Whether you're ready to buy now or planning for the future, our team can help guide you through the process and take the next step toward owning a home.
HVAC Filter Service
Not sure of your HVAC filter size? Don’t have a clean filter? No worries—it’s as easy as opening your door! We deliver filters directly to you; all you do is install them.
Late Fee
We understand that unexpected expenses can come up. That’s why we offer a one-time late fee waiver per lease term. Just let us know before the 1st of the month, make your payment by the 10th and we’ll waive the late fee for you.
Military Deployment
We live and operate in a military community, and we’re here to support you. If you're going TDY or deploying, we’ll provide one maintenance service up to $150 per lease term. Not in the military but traveling for business? We’ve got you covered too — this benefit applies to you as well!
Missed Appointment
Schedules change. If you accidentally miss a maintenance appointment, we'll cover one missed appointment fee up to $100 during your lease term.
Online Maintenance Portal
Work orders and maintenance requests can be submitted online for accuracy and easy tracking. This helps ensure everyone stays informed and your requests are handled efficiently.
Resident Portal
Access your lease documents, submit maintenance requests, and make rent payments all in one convenient location. Your resident portal is available 24/7 whenever you need it.
TLL Insurance
Our Tenant Legal Liability program helps satisfy the lease requirement for liability coverage related to tenant-caused property damage. This program is administered by our office, eliminating the need for residents to obtain separate liability coverage that meets lease requirements.
Utility Concierge
Setting up utilities doesn't have to be stressful. Our utility concierge service helps connect you with the providers and services you need to get settled into your new home quickly and easily.