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4 Benefits of Having a Tenant Portal

4 Benefits of Having a Tenant Portal

You're running your first-ever rental property and you want to make everything as modern and efficient as possible, right? Of course, you do! That means it's time to drop any outdated practices and bring your rental into the modern era.

If you're still only using the phone, email, or worse, mail to communicate with your tenants, you need to upgrade. Everything from lease signing to maintenance requests will be easier with the help of a portal!

Not convinced? Let's talk about it! Read on to learn the top four benefits of using a tenant portal.

1. Convenient Rent Payments

Rent collection can be a challenge. Even the best tenants may pay late or miss payments from time to time, sometimes through no fault of their own. Payments can get lost in the mail or otherwise have issues.

Tenants can pay their rent online through the renter portal, which is convenient for both parties. This can reduce late payments and the need for manual rent collection.

Tenants can set up rent reminders or even turn on automatic payments. This will minimize late payments. It will also minimize paperwork for you!

You no longer have to rely on checks or cash.

2. Easier Tenant Communication

If you want happy tenants, you need to communicate with them. Tenants expect responsive landlords. With a tenant app or portal, you or your property managers can communicate with your tenants with ease.

Tenants can use the renter portal to report problems, make requests, or even ask questions.

3. Seamless Maintenance Requests

Tenants can submit maintenance requests through the portal rather than via phone call or text. On the portal, they can easily provide details and photos of the issue. They can even schedule when they're available for a maintenance professional to visit them.

This streamlines the maintenance process and helps landlords prioritize and address requests as soon as possible. No issues will fall through the cracks and your tenants will be happier.

4. Easy Access to Important Documents

Do your tenants tend to lose their documents? It can be difficult to keep track of things like that, especially if the tenants are staying on the property for several years at a time. Things get lost!

Lease agreements, move-in checklists, and other essential documents can be stored and accessed through the tenant portal. This ensures that tenants have easy access to all of that important information.

This is also helpful when it comes to lease questions or disputes in the future. Tenants will be able to reference specific sections of the lease with ease.

Have You Set Up a Tenant Portal?

If you haven't set up a tenant portal yet, what are you waiting for? It can help with tenant communication, document storage and reference, maintenance requests, rent payments, and more. It makes life easier for both you and your tenants, and it brings your rental into the modern day.

If you're a landlord in Fort Walton Beach, FL, looking to modernize and improve your rental, you may want to look into professional property management. All American Realty can help. Contact us to learn more about our services today.